Refunds/Returns/Exchanges
There is a 20% restocking fee on all eligible returns.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Custom items are not eligible for a refund
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received, we will inspect it and verify that it is eligible for a refund. To be eligible, all items must be in new, unused and unwashed condition.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Shipping returns
To return your product, you should mail your product to:
Piggy BedSpreads LLC
7243 State Fair Blvd, Stop 5
Syracuse, NY 13209.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at service@coddledcanine.com for questions related to refunds and returns.